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Tips on Rehabilitating & Training a Fearful Dog

*disclaimer: we are not trainers! we are just sharing our experience on what we did with her and how it helped her 🙂

We have been very happy to receive questions from new adopters and fellow owners who are having a hard time with their skittish and fearful dog. Since we have already been sharing so much on instagram, might as well document it down! I have still yet to meet/hear from any owner who has a fearful dog to the extent of Mayo so I’m not sure how much these tips will help because most dogs are better off hahaha which is a good thing ok!

To give some context, Mayo came to us in Feb 2020 and would absolutely not walk on leash. She was dragged around by the shelter and completely shut down every time it was time for her walks. For the first month or so, we had to leave the house completely and watch her on our doggy cam so that she would eat and drink. She didn’t leave her bed/spot AT ALL for an entire month before we worked with her on that. We couldn’t touch her or be near her if not she would start shaking and running away. When we were out on walks she would be so nervous and anxious she would pull us just so that she can get home quicker and end the walk. Upon seeing triggers like runners, kids, bicycles and etc, she would panic and buckle (we lost her once cos of that). After 7 months she still has yet to warm up to us so we really like to go to the basics and work with building trust. It’s not like she wags a tail when she sees us hahaha. That being said she’s still a work-in-progress and hasnt fully warmed but anyhoo! lets go into some tips we felt really helped her with some of her issues and helped us with relationship building.

  1. Hand-Feeding
    we did tons of research on how to best bond with newly rescued dogs and hand-feeding always came up. The guiding principle for us is ‘Good things come from my hand’. You could expect that Mayo was initially not quite comfortable with approaching us to eat from our hand but we didn’t relent. If she was too scared to eat (actually I don’t remember if she was ever), we will try again at the next meal. As long as she ate 1 bite from my hand, we would put the food bowl down next to us and let her eat. Of course, it helped to feed her food of very high value to start the process. When she first came, we prepared fresh salmon, beef, and all sorts of meat and had her take it out of our hand for a few minutes a day.

    When Mayo lived as a stray, her pack of dogs wouldn’t really let her eat. She had to be fed separately by her kind feeder. Another reason why hand feeding is great for fearful dogs is that I think it gives them some sort of security knowing that no one will be able to snatch their food bowl away or attack their bowl. Actually now, she loves being hand-fed hahaha. In stressful places with other dogs around, she will only eat from my hand because I figure she knows she can trust my hand.
  2. No Hiding
    On Mayo’s first day home, we set up some playpens in the kitchen for her to chill out in. We thought it would be too stressful for her to be close to us so we left her alone in the kitchen to hide. What happened subsequently was every time we went into the kitchen, she would jolt and start shivering. After 2 weeks of that and receiving some advice, we shifted her out to her current spot in the living room, far enough from us to not be triggered but at a place that she could at least observe us, hear our voice, watch our movements and slowly come to understand us as a different species.
https://www.instagram.com/p/B8A2WfcFPSG/?utm_source=ig_web_copy_link


But why? Why not give her her own space and let her hide for as long as she wanted? Why not give her time? You see, it is a little like humans being trapped in our heads or having a fear of heights we are trying to overcome. We just need to take ONE STEP. If I allowed her to hide, who’s to say she would magically be comfortable enough to step outside? For all I know, I might be feeding into her anxiety by allowing her to constantly think ‘outside the kitchen is scary’. She was still cautious whenever we stood up or walked around or when she heard new noises for the first time like typing of the keyboard, remote control on the table, clinking of our utensils as we ate. But at least now she could see what we were doing and associating clinking to eating. If she was in the kitchen and only depended on her ears, every sound will consistently be scary isn’t it?

3. Leash/Collar Pressure/Tethering
This, I learned from our friend @theroyaltail who also happens to dabble in dog training. (p.s you can check out her writing on Pawjourr too!) If you watch videos of Mayo walking in the shelter, she had no understanding of leash/collar pressure – which is why having anything remotely touching her aka leash would send her jumping, shutting down flat out on the ground and refusing to move. Now I’m not a trainer so i don’t think I can correctly verbalize what it means to teach a dog collar/leash pressure – but my understanding is to apply LIGHT pressure, and as soon as the dogs give in to it, reward!

We also did tethering exercises for 5-10mins everyday after her walks. After coming back from her walks, we kept her on the leash and walked her to different parts of the house. E.g we will walk her to the sofa area and sit there for 5 mins without talking to her or looking at her. In that 5 mins, she might be uncomfortable but as she processes whats around her we really saw her feeling braver to explore new parts of the house. We also took that opportunity to teach her things like ‘come’. When she sits far away from me (this is to be expected when you first start the tether especially if they are not warmed up to you) , I will put GENTLE GENTLE pressure on the leash and ask her to ‘come’. The moment she takes one step forward towards me, I mark the behavior with a GOOD GIRL and reward her with food if I have it on me 🙂

our tethering exercise

4. Walking Ahead
No, I’m not trying to tell you to dominate your dog and prove you’re alpha and all that (that’s another discussion for a whole other day). Don’t misunderstand – for fearful dogs, a lot of owners have shared that this tip was very helpful to them.

This is what I observed from Mayo and also after hearing feedback from owners with dogs fearful of the outdoors. Some people will tell you to let your dog sniff, let them walk anywhere they want to and discover. But for a fearful dog, personally, I find that when they walk ahead of you, they are more subject to reacting negatively and scaring themselves. When a bicycle is coming towards you and your dog, is it easier to manage if the dog is behind/beside you or ahead of you? I can’t count how many times Mayo will veer to another side when she sees a bike and her leash almost causing an accident with the bike. It is my personal opinion that fearful dogs need direction and leadership, solely because they have no clue how to deal with anything. Food is not going to work when a surprise bicycle comes heading for us, or when she’s already so occupied with fear from just leaving the house. However as a fellow owner rightly pointed out – fearful dogs also need to sniff assess their surroundings and be allowed to make choices. 100%! What i’m saying is if you notice your dog not focused on sniffing but in a panic mode, try walking ahead and redirect her 🙂 

After struggling with her leash walking when she got lost, a fellow owner shared her own experience with her fearful dog. She asked me to check my own confidence level on our walks and try to own the walk. That one day I picked up the leash confidently and whenever mayo got into her panic pulling, I stopped. Walked in front of her to block her and continued walking. She calmed down a significant amount. Since then, whenever we approach triggers or if she sees something that makes her a bit unsure, I set her to walk behind me and keep my leash short so I can easily manage her and she can just follow me confidently as we walk pass her triggers. That way she can watch me as i am giving her an example to follow and she doesn’t have to ‘face them alone’ (assuming she’s walking ahead) and over time will understand that these ‘triggers’ are nothing scary, we just need to walk pass them calmly. Of course now as she gets more and more confident, she gets to sniff wherever she wants to and pee/poop whenever and wherever she wants (;

5. Start Small don’t be over-ambitious & be patient
In order to get Mayo comfortable around the house, besides hand feeding, we tried conditioning, shaping & capturing desired behaviors. For example, in the first week, we tossed high-value food to where she was. At most, she would have to stand up and lean forward to get it. We increased the ‘difficulty’ and distance as the days go by. At 2 months, we tossed high-value treats around the house from a distance and she would have to run around the house to get them. After a while, she will realize walking around the house is not scary and that she does have the permission to walk around even in our presence. After a month of the tossing treats activity, we slowly increased the difficulty and made her come to us for the food. Subsequently, we hovered our hands over her head, and then adding a ‘touch’ cue where she would voluntarily let us brush ONE time on her head and immediately get a reward – associating the human touch with a positive thing.

https://www.instagram.com/p/B_4itKBjmQJ/?utm_source=ig_web_copy_link

Because Mayo couldn’t be touched and wasn’t warmed up to us humans it was almost impossible to teach her any tricks. We had to be extremely patient and wait for her to give us the desired behavior e.g sit, and I would ‘capture’ that behavior with a ‘GOOD GIRL’ every time she sits and toss her a reward. After a while, whenever she sat I introduced the word “SIT” and then mark it with a good girl followed by a reward. 5 months later….. she can sit. HAHAHA.

BONUS TIP!

6. Talk less
When we go on walks and meet a reactive dog, I always hear owners do this:
‘ NO NO! FRIEND FRIEND! EH WHY YOU LIKE THAT! NO… NO…. BUDDY NO…. DONT’ SCARE PEOPLE AH. HEY! NO! Stop it! FRIEND FRIEND’

Bro, even I don’t know what you want la. Do you think your dog understands everything you are saying? Dogs don’t understand English. They don’t know what you are saying and only associate the words to behaviors and your tone of voice. Talking to your dog excessively only confuses them especially when you are training because they don’t know what you want. For example, when I want her to sit, I say, ‘Mayo, sit’. And if she doesn’t, I don’t go ‘why mayo why you don’t sit? come on, sit for me please. good girl, sit la…’ Can you see how confusing that would sound? I just maintain, ‘Mayo, Sit.’ if she does – GOOD GIRL! Try not to overwhelm with talking also because the attention can be too much for them. A lot of us are guilty of that – i think of course there’s no harm in baby-talking our dogs especially when they come for a manja sesh. But personally when it comes to training and when you want to give a clear direction – the less you talk, the better. I also want my words to have weight and meaning and not yap away like a duck. Like Ronan Keating would say… “You say it best when you say nothing at all.”

And that’s all for now folks! 5 tips + a bonus. Let us know what you think! Does it make sense? And if you are going to try them let us know if it worked for you! But remember that every dog is different and they progress at their own time. Different dogs also need different levels of support. I have a fearful dog that shuts down instead of reacting and I can’t speak for the other spectrum of dogs 🙂 Also, success is not linear. If you face some set backs here and there don’t give up. It’s really part of the process.. If you have a tip for us, share it with us too!

Again we are not trainers but I would like to think Mayo has progressed A LOT after being with us and working with her. Thank you to everyone on our social media who have supported us and asked us for help! We are so humbled and we hope this will help you 🙂 Hang in there! You can do this <3

With love,
Mayo’s pawrents

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Community Stories

Ups & Downs of Adopting a Rescue – Mayo (part 2)

“How much time is enough time before we decide that this is not going anywhere?”

“I don’t think I can do this. I don’t know how else to help her.”

“Do you think she’ll ever love us?”

“Will she be like this forever? What if this is the real her and she’s going to be permanently this way?”

“What if she likes being a stray more and being at home is not what she wants?”

These are just some of the honest questions that have come up since Mayo came into our lives.

Ever heard of the 3-3-3 rule when it comes to adopting a rescue dog? Do a simple search and google will tell you most rescue dogs follow this 3-3-3 rule.

Credit: rescuedogs101.com

They say the first 3 days the dog would probably be shut down. After 3 weeks the dog more comfortable, and after 3 months the dog is completely comfortable.

We didn’t understand. We watched every Youtube video there was, we even read books, we read 10000001 articles to prepare ourselves but nothing worked. Nothing was relatable and Mayo went against all the rules and training tips we’ve watched/read. Although there was strong support from the Singapore Specials community on Instagram (for which I am so so thankful for), we didn’t come across any account we could really relate with that understood what we went through, or had a dog remotely like Mayo. We felt incredibly lonely in our journey because we had no answers.. There were a ton of doubts and uncertainties, and besides sharing them on Instagram we were pretty helpless and hopeless on most days.

The Lows..

It’s hard to pinpoint an exact lowest because everyday seemed to be an accumulation of the whirlwind of emotions we experienced. The first 2 weeks we barely slept. There were nights Mayo howled and cried (?) for hours straight in the middle of the night. Whenever we got up to walk in her direction in first 1 month, she would literally shiver & cower even though we didn’t give any eye contact or said a word. We..just..walked.. She was probably so stressed out that she had violent seizures in her sleep the first month or so. We were worried it was a neurological problem and that made us sleepless and watched the camera monitor every night but thankfully it went away as she got more comfortable.

We are not proud to say this but in the spirit of sharing, we also actually lost Mayo, TWICE, within the first 2 months. She got spooked by a sudden sound, lodged herself behind one of those things along on the road and the leash flew from my hand. I spent 30 mins looking for her under ditches, construction sites, bushes.. but guess what? I got a text from our neighbourhood chat that Mayo was at our HDB lift lobby. Our regular cleaner uncle took her up and tied her to our gate. When I lost her I heard voices of our volunteers in my head, “If Mayo this kind get lost, confirm cannot find one!” But although she was still frightened of us, she chose to go back home – my guess is she knew it was safe and choose us over living on the streets alone. Still blows me away how she knew the way home especially since there have been so many stories of lost dogs that never find their way home.

Photo sent by neighbour who spotted her downstairs.
Cleaner uncle who recognized her brought her up and tied her to our gate.

She definitely regressed especially on walks after that because her confidence was shaken – mine was too. She was constantly pulling on leash and wanting to go home. I was at my wits end and so highly discouraged because it just seem more and more like she won’t break out of this fear cycle. Then one day… a fellow dog owner told me fearful dogs need a confident leader. They can sense our anxiety and i guess she knew. If I could I would avoid walking her because I was insecure and worried that I would lose her again. That afternoon I picked up the leash, puffed my chest, took a deep breath and said ‘Mayo, come!’. Lo and behold, she came. This time I kept my head up, and when she pulled ahead out of fear, I stopped. I took a step ahead of her, deep breath, and continued walking. Like magic, she calmed down and we had a good walk. Positive reinforcement, pack leader, whatever 100001 other training theories bla bla bla – you do you. Mayo was so scared of me she wouldn’t take treats from me – we barely have a relationship yet, so how to reinforce? How to reduce the threshold when she goes from 0-100 in an instant. I can’t predict what & who we meet on our walks. I could only assure her that you know what, I got this. I know where we are going, and I dont need her to worry about bicycles, traffic, runners incoming. Just follow me, you will be fine. #letthemsniff they say.. I would love to let Mayo sniff. When she is confident to sniff, I let her sniff. But i noticed that when she walks ahead of me, she is more easily triggered and reacts in fear perhaps because she feels like she is defenseless and has no clue how to respond to all these new triggers. Now, even though she is so much more confident on walks and typically walks ahead of me, when she sees something that makes her worry, she still comes back to me and allows me to take over in a particularly unsure situation.

But above all, I found it most challenging to see Mayo not being a dog. Don’t get me wrong, she was a good dog! She didn’t whine, she doesn’t bark (well now she does!!), she doesn’t pee & poo at home, she sleeps, she eats. But, she wasn’t a dog. We were told to give her time. But as the days went by and we saw minimal to no progress, we wondered how much time is enough? How much time does she need? What can we do? What if she is simply just like this?

So what made us press on? What lessons have we learnt?

I mean there were days that our anxiety skyrocketed through the roof and it seemed like every tiny thing sends her into a frenzy and we have to walk on egg shells around her for fear of making her regress and more fearful. Some days maybe we took things too far and she was stressed. Some days maybe she was triggered by an aggressive dog. And as humans we become so consumed by our own human worries. But like everybody says, dogs live in the moment. I used to think ‘oh no, Mayo got scared. she hates me. she’s going to hate me.’ NO SHE’S NOT. The next morning, she’s ok already. Give your dogs some credit, and cut yourself some slack! Don’t be too hard on yourself – it’s something I remind myself everyday. She proves to us day after day how resilient she is.

The Highs!

With every low, we have to remember there will also be highs 🙂

Definitely one of the highs was the first time Mayo left her bed to come to the dining table to sniff. We were having curry chicken. Curry seemed to have a magical effect on Mayo – curry makes mayo brave haha. Came to find out later on that actually her rescuer/feeder fed her packets of curry chicken rice occasionally for 6 months! Now Mayo has an upgrade and has doggy-safe curry made with love filled with greek yogurt, capsicum, turmeric & chicken.

During circuit breaker I (mama) had a lot more time to work with Mayo. Started off by tossing yummy treats around the house to encourage her to move around the house. Little by little, I think maybe 3 months into her adoption in May, she started becoming a little more ‘kaypoh’ and confident to come sniff when there’s food on the table. Little signs of her becoming more like a dog.

mayo with her paws on the table demanding for curry

One of my biggest highs, was the day mayo learnt to sit. It took us a grand total of 6 months and because she was so fearful of me, I couldnt use any treats to lure her into a sit like most people do. Neither could I touch her butt to push her down because she was fearful and usually out of reach anyway haha – this dog observes safe distancing very well. I shared on my Instagram that the ‘Sit’ command is literally one of the first things that people teach their dogs. It seems like a no-brainer thing and ya, we were a bit ‘FOMO’ that mayo doesn’t know a single ‘trick’. But hey!!!!!! we took 5 months, but we still got there eventually. Yea we might take longer, but not about the destination but the journey correct? Hehe as at September 10th 2020, she already knows ‘down’, ‘sit’, ‘paw’, ‘chin’, ‘touch’ and ‘bow’. Again, none of these were learnt through luring with treats, or through simply grabbing their paw/chin etc. We ‘captured’ the behavior! Like a camera! Don’t underestimate your fearful dog! Whenever she did the behavior on her own e.g sit, or lie down – we will use a verbal cue e.g SIT and mark it with a marker. Anyway…. ahahaha ok I won’t go into too much detail about the training – next post ok?

Mayo in a ‘down.’

TLDR;

Hahahaha, in summary…… Don’t sweat it if your dog doesn’t follow the ‘rules’. Even after 7 months, Mayo has yet to fully trust us. She still hides from us when we come home but everyday we are seeing new sides of her. But 7 months ago it seemed like an impossible feat for her to me lying beside us. Yet today we can play with her, and she will occassionally willingly lie next to us. If you have a dog like Mayo, I just want to say you are not alone. You might not feel like your dog loves you yet, but remember that it ends with .. YET. Someday I believe they will. I am still telling myself all these everyday while I encourage others. We are all still work in progress and I look forward to the day I can upload a video of Mayo excitedly wagging her tail when she sees us.

Till the next time, I hope you take comfort and pride in your own adoption journey.

xoxo,
Mayo’s Pawrents

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Community Stories

Adopting a skittish & fearful dog – Mayo

Around November 2019, we felt ready for a new addition to our family. Being first-time owners, we had a lengthy discussion and started doing our homework on costs, training and responsibilities, pros/cons of adopting vs buying and etc. It was then we started scrolling through the websites of various shelters and that’s where we came across Mayo’s profile on Save our Street Dogs (SOSD). To be completely honest, we were still in the initial phases of looking around.. And so we decided to join SOSD’s bi-monthly shelter tour to learn more about the street dogs and the work they do. 

The first time we saw Mayo in the shelter

We managed to spot Mayo among the rows and rows of kennels and even in real life she captured our hearts with her gentleness – a stark contrast to the crazy intense barking and jumping up and down going on in around stressful shelter environment. Long story short, we went down for the next 7 weeks to interact with her and learn more about her before deciding to bring her home on 1st Feb 2020.

Mayo when it was time to go for walks in the shelter
Trying to take Mayo out for a walk on Day 2.

Despite knowing that she was fearful on walks (and pretty much all the time, and of all things hahaha), we still took her for a home trial thinking that the home environment would be better for her. We were NOT prepared for what was to come.. oppps! The first few days were the toughest – she wouldn’t walk and we couldn’t leash her. She howled and cried in the middle of the night and held her pee and poop for hours. And the moment the leash went on with the slightest tug to get her moving, she would pee and shit all over the house on the way out. Our walks were literally 5 mins a day.  At one point it was a 2 man job just to get her out of the house – one of us had to hold on to a crate to lure her to walk, while the other one held on to her leash. We tried allowing her to pee/poop indoors but she did not take to that either. We had a hard conversation and decided that we might not be able to keep her if it was a 2 man job just to get her out to do her business everyday. 

Thank the heavens though! We decided to try our best before the end of the trial and reached out to @dawkstar for help. Within 5 mins of their assessment, Mayo suddenly??? suddenly??? walked on the leash with the help of another lead dog. Hooray! Back at home everyday was a slow improvement and today we are happy to report she walks to the door confidently to get leashed. Despite the odds that were still stacked against us, we adopted her officially on 14th February 2020. It would have been cruel to send her back to an environment she was clearly stressed out in after merely seeing her walk.

Well, it has been almost 7 months since Mayo came into our lives. Unfortunately, for the first 5 months at home, Mayo was perpetually stuck on her bed. She wouldn’t move from her bed unless it was walk time or eat time. We hand-fed her every meal in hopes of building a relationship quicker; we sat next to her everyday for a few minutes just to get her familiar with us. If you ask me, she was not a dog. It is also one of the most painful feelings to see a dog constantly in a state of fear, anxiety & insecurity. She had toys to play with! She had yummy treats to eat! She had a shelter over her head and a nice comfortable bed to sleep on at night. We even put in the work everyday to help condition her, interact with her and try to help her. But she didn’t know how to enjoy the new life she had and emotionally it was so so so tough on us. Of course we wanted to enjoy her – that’s why we all get a dog right? Companionship? Friendship? We longed to hug her, pet her, play with her, take her out to the beach, meet our friends and family – but couldn’t. Some days (even till now), we wonder if she will ever come of her shell and be a normal dog that knows how to enjoy affection, play, have fun and be freed from her fearful and anxious state of mind. But! She has come very far. In the last 2 months, we’ve seen her coming up to us to ‘kaypoh’ when there’s food on the table. And just last week, she’s started to feel confident enough to vocalize and make her little barks heard! She has also been enjoying occasional head rubs when she’s in the mood and getting more confident walking around the house in our presence. We’ve even had a nice cafe dinner with a fellow dog-owner on Friday 🙂 For a dog who’s been literally a piece of furniture in the house, watching her leave her bed for whatever reason is a huge win for us. So even though she has yet to wag her tail or greet us at the door, we are going to celebrate the small victories and believe that it will come one day, with time 🙂

We have received tons of support through the Singapore Specials community and the dog community in general. Lots of fellow pawrents drop us encouraging notes, tips and sometimes just really kind messages to acknowledge the effort we have put in and how Mayo has progressed since Day 1. I would love to share with fellow pawrents on how we have worked with her in hopes to help other people in the same boat but that’s going to be another lengthy post for another time.

Till then, follow us on Instagram @mayothedogo to watch our progress and share in our successes and failures! We are not dog trainers, but if what we do can inspire you to do something different, we say GO FOR IT! Don’t give up on your pup, it will be worth it in the end.

Mayo signing off!

The above article is written by the hooman of @mayothedogo.