Category: Community Stories

Hi everyone – simba was adopted when I was studying in Australia where we found him at the farm! He was 2 months old then, now he’s 9.

He’s a boy, domestic shorthair. He went to the vet a few times when he was young but now he’s all better.

Q: How do you care for the wellness of your pet, especially if they are prone to any hereditary illness?

His urinary tract issues was caused by reduced water intake. So i try all ways to make him drink more water, such as buying water fountains, stringer feeding, buying water flavouring etc.

Otherwise, I don’t feed him too much snacks, and buy only high grade food that is high in protein

Q: What were your consideration / buying process like when shopping around for a pet insurance?

Comprehensive coverage was the most important factor for me.

Q: What did you like most about the policy with Aon Happy Tail?

What stood out to me is that the Aon Happy Tail policy is one of the only policy providers that offer pre-existing condition coverage for my pet, which gives me peace of mind knowing that there won’t be any exclusions in case of a medical emergency.

Thank you for joining simba and his pawrent in this insightful journey!

Taking care of our beloved pets is just as important as caring for any family member. Choosing pet insurance, particularly a comprehensive and reliable option like Aon Happy Tails, is a proactive way to protect your pet’s health and ensure your peace of mind.

Meet Kaya_jspitz and her paw-mily!

Hi everyone – Kaya is my fluffy japanese spitz and he is a very cheerful and goofy dog!

Q: How do you care for the wellness of your pet, especially if they are prone to any hereditary illness?

Ensure that Kaya only eats high quality kibbles and train up his muscles regularly as Japanese spitz is prone to patella luxation issues.

Q: What were your consideration / buying process like when shopping around for a pet insurance?

Lifelong coverage was the most important factor for me.

Q: What eventually made you decide to get insured with Aon Happy Tail?

What stood out to me is that the Aon Happy Tail policy is one of the only policy providers that offers lifetime coverage for my pet, which gives me peace of mind knowing the my pet is insured for his lifetime.

Q: How is the entire buying process like? How long did the entire process took?

The process was very quick. Once you’ve signed up, the next steps would be to visit the vet the next day for checks, and voila your pet is insured!

Q: Has anything changed (mentally) after getting your pet insured?

I’m now worry-free, knowing that I will always have the safety net in relation for kaya’s medical health

Q: Why do you think people are not ready to commit to a pet insurance?

One major factor would be the price, which could deter people off purchasing pet insurance.

Q: Any suggestion or advice to people who are still shopping around or considering pet insurance?

Find one that has lifelong coverage.

Thank you for joining kaya and her pawrent in this insightful journey!

Caring for our cherished pets is as essential as looking after any family member. Opting for pet insurance, especially a thorough and dependable choice like Aon Happy Tails, represents a proactive approach to safeguard your pet’s health and maintain your peace of mind.

Discover the perfect plan for your pet at Aon Happy Tails and

The Paws Behind the Story: Mocha the golden heart boy!

‭Hi! My name is Melanie, and my family has always love dogs. Mocha is not our first but second, or maybe third pet! Our first pet was an adopted 8 years old chihuahua and she died of old age at 13 years old.‬ ‭

After a long break, we eventually got a handsome blue-eyes toy poodle, named Milo in 2020. It was unexpected that he was with us merely for 5 days. Milo got seizures on the day we brought him home and we had to return him because we didn’t know what to expect after that episode of seizures and also worried about future medical expenses, in case he was not a healthy dog to begin with.‬ ‭

We felt a void in us, but during the pandemic, the price of doggos were exorbitant! We had to put on hold our desire to go for another one immediately. ‭

On 16.06.2022, during my son’s birthday celebration, we received a call from our contact for pet viewing. We rushed down to take a look at first of the two potential doggos. It was love at first sight with this hyperactive puppy that jumped and licked at whoever carried him. So we welcomed Mocha to our home. ‭

Mocha is 2 years old and 4 months in July. He is our most pampered child at home.‬ He brings so much joy and laughters to my family ;and also playing his role well as the fur therapist to those who in need of comfort and emotional support 😍‬

Q: How do you care for the wellness of your pet, especially if they are prone to any hereditary illness?

Miniature Poodles, like Mocha, are small balls of energy and need lots of exercise. We bring Mocha for regular exercise, 3-4 times daily short walk and do zoomies as much as he wants at the dog park!

I ensure he has a well-balanced diet, rotates his food regularly and provides with daily intake of supplements for good gut and stomach, healthy bones and joints, healthy coat and skin for overall benefits and good wellbeing! As a dog therapist, he has to stay healthy so that he doesn’t carry any germs or skin diseases when he visits the residents at the Nursing Homes or Special Needs Facilities.

Because poodles also smart dog, we always have interactive games and teach Mocha new tricks to stimulate his mind.

We acknowledge there are potential health issues with poodles, as this breed is prone to joint issues such as Luxating Patella and Hip Dysplasia. So Mocha gets his regular checkups and annual vaccination. Prevention is better than cure!

We are looking into getting a reasonably priced insurance that offers comprehensive coverage, to prepare for unexpected events and his old age.

Q: What do you look out for when considering a pet insurance?

When choosing a pet insurance, it is essential to consider the coverage options available. Common coverage includes accidents, illnesses, hereditary conditions, third party liability and funeral expenses. We should evaluate our pet’s needs and choose a plan that offers comprehensive coverage. We should carefully review the policy’s exclusions and limitations to ensure we have a policy to cover common illnesses that prone to the breed of our pets.

Make it a point to do our homework to compare premiums, deductibles, and reimbursement rates from different insurance providers to find a plan that fits our budget

Q: If you have checked out Happy Tail, what do you like the most about the policy?

I read miniature poodle like Mocha is prone to joint issues such as Luxating Patella and Hip Dysplasia. Luxating Patella sometimes called a trick knee, a condition in which the patella, or kneecap, dislocates or moves out of its normal location. Hip Dysplasia happens when a poodle’s hip joint becomes weak or deteriorates.

As an hyper and playful dog, Mocha loves to jump from bed to bed everyday; especially when he plays hide-and-seek with hoomans! He has no fear about jumping down from above a meter height place! He enjoys running fast in the dog parks and being chased by other doggos! It’s so fun to watch but at the same time we also started to develop our worries, what if he injured himself during or after the plays, worst still joint/hip issues develop at his senior age due to old injuries.

I learnt to know that AON Happy Tails® pet insurances covers a wide range of illnesses including both conditions mentioned above, as well as eye problems like cataract and glaucoma that common among poodles. Happy Tails® is also the only standalone online pet insurance in Singapore that provides lifetime coverage for pets, including specified hereditary and congenital conditions.

Hence, for dog owners who are extremely concerned about their dog’s safety, it is wise to consider to cover your pet with Happy Tails® pet insurance when they are still young and before they even being diagnosed.

Thank you for joining Mocha and his pawrent in this insightful journey!

Taking care of our precious pets is just as important as caring for any family member. Selecting pet insurance, especially a robust and trustworthy plan like Aon Happy Tails, is a smart move to protect your pet’s health and keep you worry-free.

Meet Jjigee and his paw-mily!

Hi everyone – Vincent here with Jjigee, my 8-month-old puppy Yorkie. I had him around the start of the year and he has been the best thing that has happened to me this year thus far!

Q: How do you care for the wellness of your pet, especially if they are prone to any hereditary illness?

Leveraging on my experiences from having my first doggo (a senior Maltese), I am more aware of the common health problems that small dog breeds tend to face. I began to pay special attention to Jjigee’s dental, guts and joint health.

At an early age, I included into his diet krill and mussel oil supplements for his joints and mobility and adopted good dental hygiene habits for him (such as using a dental wipe after each meal).

For good bowel movement, I gave him probiotic bites daily. Like all dogdads and dogmoms out there, we are constantly worrying about our fur-babies’ health and diet – even if they have the healthiest concocted diet. As such, for peace of mind, I went with Happy Tails Pet Insurance – now, I sleep like a baby.

Q: What were your consideration / buying process like when shopping around for a pet insurance?

During my “shopping” phase, my initial considerations are (1) the reputation of the insurer, (2) premium amount, (3) co-insurance rate, (4) coverage limits, (5) policy exclusions and (6) policy term.

Q: What eventually made you decide to get insured with Aon Happy Tail?

What stood out to me is that the Aon Happy Tail policy is underwritten by Income Insurance and subject to its approval or any other additional conditions, Jjigee may be able to be insured throughout his whole lifetime, unlike the other policies in the market that imposed a maximum age limit on the insured.

Q: How is the entire buying process like? How long did the entire process took?

To be honest, it wasn’t a lengthy process for me. It took me around a week or so – the bulk of the time was for me to read and familiarise myself with the terms and conditions of the policy. Being a policyholder myself with NTUC Income, I reached out to my agent and the process is seamless. Next thing I know, Jjigee is already insured.

Q: Has anything changed (mentally) after getting your pet insured?

Well now … I sleep like a baby knowing that I will always have the safety net in relation to Jjigee’s medical health.

Q: Why do you think people are not ready to commit to a pet insurance?

I can only speak for myself, but when I had my first doggo (@pupnamedluckee) I wasn’t aware that there are pet insurances in the market. In addition, when I was researching the right policy for Jjigee, I realised that some of the insurance policies have undergone some changes in terms of their coverage, premium amount and even the insurer over the last few years. To me – that can definitely be a “push” factor.

Q: Any suggestion or advice to people who are still shopping around or considering pet insurance?

Get it when they are young!

Thank you for joining djjjigee and his pawrent in this insightful journey!

Caring for our cherished pets is as essential as looking after any family member. Opting for pet insurance, especially a thorough and dependable choice like Aon Happy Tails, represents a proactive approach to safeguard your pet’s health and maintain your peace of mind.

Discover the perfect plan for your pet at Aon Happy Tails and become part of a dedicated and compassionate community of pet owners.