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The Paws Behind the Story: Mocha the golden heart boy!

Hi! I am Melanie, and my family has always love doggy. Mocha is not our first but second, or maybe third pet! We lost our adopted chihuahua at the age of 13 years old. ‭After a long break, and when the children have grown up, we have a strong desire for another dog. ‬

On my son’s birthday in 2022, we received a call from our pet contact and rushed to meet our potential new furry family member.

It was love at first sight with this hyperactive puppy! Mocha jumped and licked at whoever carried him, and we knew he was meant to be ours.

Mocha, the certified therapy dog, frequently visits to the hospital, homes and higher learning institution to bring immense joy, laughter to those who need it most. He’s our precious fur baby!

Q: How do you care for the wellness of your pet, especially if they are prone to any hereditary illness?

Mocha, our miniature poodle, is a bundle of energy!

To keep him happy and healthy, we take him on 3-4 short walks daily and let him run free at the dog park for zoomies galore! We also feed him a balanced diet with rotating foods and daily supplements for optimal health.

To kill his boredom, we engage his smart mind with interactive games and new tricks. We’re aware of potential health issues like Luxating Patella and Hip Dysplasia, so it is importance to send him for regular checkups and annual vaccinations are a must!

We’re exploring affordable insurance options for comprehensive coverage Prevention is key, and we’re committed to giving Mocha the best life possible!

Q: What do you look out for when considering a pet insurance?

When considering pet insurance, it’s crucial to carefully evaluate the coverage options.

Key considerations include: – Comprehensive coverage for accidents, illnesses, hereditary conditions, third-party liability, and funeral expenses – Policy exclusions and limitations, particularly for breed-specific illnesses – Premiums, deductibles, and reimbursement rates from various providers

By doing our homework and comparing options, we can find a plan that fits our budget and meets our pet’s unique needs.

If you have checked out Happy Tails, what do you like the most about the policy?

After researching Happy Tail, I’m impressed that their policy covers a wide range of illnesses, including: – Joint issues like Luxating Patella and Hip Dysplasia, common in miniature poodles – Eye problems like cataract and glaucoma

I’m particularly drawn to Happy Tail’s lifetime coverage, including specified hereditary and congenital conditions. This provides peace of mind for pet owners like me, who worry about potential health issues arising from injuries or age-related conditions.

Given Mocha’s energetic and playful nature, it’s reassuring to know that Happy Tail’s policy can help mitigate future health risks. I highly recommend considering Happy Tail’s pet insurance for young pets, before any potential health issues arise.

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Protect your pet’s health with confidence. Explore Aon Happy Tails plans at www.aonhappytails.com and choose the coverage that best suits your needs.

This is Lexye, my four-year-old Golden Retriever and the absolute sunshine of my life.

From the moment those big, round puppy eyes locked with mine – and that golden tail started wagging like a propeller – I knew she was the one. She’s a bottomless pit when it comes to food (seriously, nothing is safe), but somehow still manages to charm every stranger she meets with her over-the-top enthusiasm and goofy energy.

Whether it’s her Olympic-style pool dives or zooming laps around the house, this girl does not have a chill mode. Swimming is her favourite activity in the world – so much so that I usually have to carry her out of the water when it’s time to go.

We spend our days chasing each other, splashing around, and making everyday adventures feel like something out of a Pixar movie. She’s not just a dog. She’s my partner in chaos, my emotional support goofball, and the best decision I’ve ever made. 💛🐶🌊

Q: How do you care for the wellness of your pet, especially if they are prone to any hereditary illness?

Regular grooming and checking at home and at the groomers, regular vet visits and of course insurance!!

Q: What were your consideration / buying process like when shopping around for a pet insurance?

I wanted something affordable, fuss-free, and with good coverage for common illnesses and emergencies. Peace of mind was key.

Q: What eventually made you decide to get insured with Aon Happy Tail? 

The coverage was comprehensive, the reviews were solid, and I loved that the claims process looked straightforward. It felt trustworthy.

How is the entire buying process like? How long did the entire process took?
Super smooth! I signed up online in just a few minutes – it was clear, quick, and easy to understand.

Why do you think people are not ready to commit to a pet insurance?

Some think it’s unnecessary or too expensive, but honestly, one unexpected vet visit could cost way more.

Q: Has anything changed (mentally) after getting your pet insured?

Absolutely – I feel a lot more at ease knowing she’s protected. I can focus on enjoying our time together without the constant “what if” worries.

Any suggestion or advice to people who are still shopping around or considering pet insurance? 

Don’t wait for something to happen before getting insured. It’s one of the best gifts you can give your pet – and your future self!

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Protect your pet’s health with confidence. Explore Aon Happy Tails plans at www.aonhappytails.com and choose the coverage that best suits your needs.

Snowy is a 6 month old Pomsky that is active and food motivated. She loves the outdoors and car ride to playing with friends.

Q: How do you care for the wellness of your pet, especially if they are prone to any hereditary illness?

I care for my pet by staying proactive. I schedule regular vet check ups and ask about breed specific screening and early blood or urine tests so we can catch issues early. I keep vaccines and parasite prevention up to date. At home I focus on a balanced diet approved by my vet, strict weight control, daily exercise, joint friendly play, and enrichment to reduce stress. I brush teeth, groom, and monitor any changes in appetite, thirst, mobility or behaviour, with a simple log to spot trends. I also keep an emergency plan and an updated medical file.

Q: What do you look out for when considering a pet insurance?

I prioritise coverage breadth and clarity. I check that the plan covers accidents and illnesses, including congenital and hereditary conditions and chronic issues at renewal. I review coverage for cancer treatments and dental illness, and whether alternative therapies are included when prescribed.

If you have checked out Happy Tail, what do you like the most about the policy?

What I like most is the value for money. Premiums feel fair for the breadth of cover. The policy protects against accidents and illnesses, including congenital or hereditary conditions, with strong annual limits that support diagnostics, surgery, hospitalisation and medication.

Overall, the balance between price and comprehensive coverage stands out.

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Choose confidently and safeguard your pet’s health with Aon Happy Tails. Visit www.aonhappytails.com to explore plans and select the one that fits your needs.

Hi there! I’m Kyler and my furkid is Matcha — yes, he’s named after my favourite drink (you guessed it: matcha). He’s a 7-month-old British Longhair, super fluffy and full of personality.

Getting Matcha wasn’t something I rushed into. I spent months reading up on different breeds, learning about their needs, and making sure I was ready. Eventually, I visited a cattery just to have a look — and somehow walked out knowing Matcha was the one.

He’s obsessed with anything feathery and loves chasing balls around the house. Feathers especially — he never gets bored of them. His current favourite snack is freeze-dried chicken cubes, and he goes absolutely nuts for them.

Being a pet parent has been such a fun (and slightly chaotic) journey, and I want to make sure I’m doing everything I can to keep Matcha healthy and happy. That’s why I’m looking into pet insurance — just in case anything unexpected comes up. He means the world to me, and I want to be ready for whatever life throws our way.

Q: How do you care for the wellness of your pet, especially if they are prone to any hereditary illness?

Before bringing Matcha home, we made sure that both he and his parents were in good health. We took our time to understand his breed’s potential health risks and made sure to get him from a responsible cattery that prioritises the wellbeing of their cats.

To help reduce the chances of Matcha developing any health issues — especially things that British Longhairs may be prone to, like kidney conditions — we’re very careful with his diet. We only feed him high-quality food that’s free from by-products and fillers, and we make sure the ingredients are as natural as possible. We also add moisture to his meals and ensure he always has access to clean water, since cats tend to drink less on their own and that can lead to kidney problems later on.

On top of that, we set aside at least 15–30 minutes a day for active playtime. It’s not just for physical health — it helps keep him mentally stimulated and happy too. Whether it’s chasing feathers or zooming around the house, we make sure he gets a good amount of movement and engagement every day.

All in all, we try to give Matcha the best care possible, so he grows up strong, healthy, and well-loved.

Q: What do you look out for when considering a pet insurance?

I mainly look at whether the plan covers common issues for British Longhairs, like heart disease or kidney problems. I also check if they cover chronic conditions long-term, not just for a year. And honestly, how smooth the claims process is matters too—don’t want to be stuck with a complicated system when I’m stressed about my cat.

When I was considering pet insurance for Matcha, I looked at a few key things. Since he’s a British Longhair, I wanted to make sure the policy covers breed-related issues like heart conditions (like HCM) and kidney problems, which can be more common as they age. It’s also important to me that chronic conditions are covered for life—not just for the first year—because once something shows up, it usually needs ongoing treatment.

I also checked how much of the vet bill they reimburse, if there’s a cap per condition or per year, and how flexible they are with choosing your own vet. Some plans look cheap upfront but end up not covering much when you need them most. And honestly, I want something with a smooth claims process—when you’re already worried about your cat, the last thing you need is a messy admin headache.

If you have checked out Happy Tail, what do you like the most about the policy?

I checked out Happy Tails and what stood out to me was that the coverage actually feels practical. Like, it includes things that would really cost a lot if something serious happened—surgery, hospitalisation, even chemo. I also like that they cover hereditary and chronic conditions for life, which is important for breeds like Matcha.

The co-pay and deductible seem pretty reasonable, and I like that there’s a no-claim discount if you don’t make any claims that year. Overall, it feels like a solid plan that any fur parents can consider.

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Make an informed decision today and protect your pet’s health with Aon Happy Tails. Visit www.aonhappytails.com to learn more and purchase a plan that suits your needs.

I am Sa’edah, furmom to 4 furkids. My journey into the world of pawrenting began in an unexpected way – I wasn’t even a cat person to being with until one fine morning in 2019, i shocked my husband with the sudden request to have a cat! And that decision led me to Zain, my first furbaby, who came into my life during a time when I was healing from the sudden loss of my immediate family member.

Q: How do you care for the wellness of your pet, especially if they are prone to any hereditary illness?

I’ve learnt that being observant is super important when caring for pets cause they cant talk and tell you when they are sick. so as their ONLY caregivers we need to be extra vigilant.

With my cat Zain, we had always noticed his blurry eye when he was still a kitten. Even though it was mild at first, we made sure to get it checked during his yearly vet visits. despite our constant naggings, no one was able to figure what was going on.

Things changed quite a bit when we spotted his eye getting cloudier towards the end of 2022. We quickly booked a detailed check-up with the eye specialist for animals where we found that Zain had a genetic eye disorder and also found out his cataract was maturing fast. It really taught me that you can’t take chances with pet health – regular check-ups and quick action when something seems off are so important, especially when your pet might have genetic health issues.

Q: What do you look out for when considering a pet insurance?

if the plan covers both accidents and illnesses, especially since I’ve experienced unexpected vet visits which have literally cost me a bomb. The annual coverage limit is important – you would want it to be enough to cover major treatments if needed. I also look at whether there’s coverage for hereditary conditions and chronic illnesses, since these can be costly over time.

Any suggestion or advice to people who are still shopping around or considering pet insurance?

Don’t wait for a health issue to arise before choosing the right pet insurance for your furbaby. Make an informed decision today and protect your pet’s health with Aon Happy Tails. Visit www.aonhappytails.com to learn more and purchase a plan that suits your needs.

Meet Jubi and Nabi, the dynamic corgi duo! Jubi, the 4-year-old cuddle queen, was adopted from a breeder and has perfected the art of being sweet, mellow, and always ready for a snuggle. Her younger sister, Nabi, bounced into the picture at just 3 months old from a pet shop, and now, at 1 year old in January 2025, she’s an unstoppable ball of energy—leaping and frolicking around like she’s got springs in her paws. Together, they’re the ultimate pair: Jubi with her calm, loving nature and Nabi with her wild, fun-loving spirit, creating a whirlwind of joy, laughs, and endless adventures every day!

Q: How do you care for the wellness of your pet, especially if they are prone to any hereditary illness?

I feed them with freeze dried, cooked food and kibbles as a mixture or diet to make sure that their nutrients are covered. With their meals I feed them Coconut oil, salmon oil, joint care supplements, prebiotics, probiotics and 8 in 1 supplements

Q: What were your consideration / buying process like when shopping around for a pet insurance?

1. The insurance coverage – Like that is being cover in the premium.

2. The claiming process – Is it easy to claim or what is the procedure to submit for claims & approvals..

Q: What eventually made you decide to get insured with Aon Happy Tail? 

I have been hearing a lot of positive online reviews, and also they are one of the most comprehensive policy coverage out there. It’s also assuring to know that it’s backed by a big company which means they are financially stable and i probably won’t have any claims issue.

How is the entire buying process like? How long did the entire process took? 

Everything is digital so it’s really easy to use and apply.

The application was fast, just that prior the application, we need to bring our babies for a vet check-up to get the form endorsed.

Has anything changed (mentally) after getting your pet insured?

Feeling more secure and feel like having a extra protection for the babies!

Why do you think people are not ready to commit to a pet insurance?

I honestly think that because people lack of the awareness and understanding towards the products.

Any suggestion or advice to people who are still shopping around or considering pet insurance?

Take your time to check out all the policies and see which one fits into your needs the best.

Buying them an insurance is like buying an insurance for your family too, get them protected!