I am Sa’edah, furmom to 4 furkids. My journey into the world of pawrenting began in an unexpected way – I wasn’t even a cat person to being with until one fine morning in 2019, i shocked my husband with the sudden request to have a cat! And that decision led me to Zain, my first furbaby, who came into my life during a time when I was healing from the sudden loss of my immediate family member.
Q: How do you care for the wellness of your pet, especially if they are prone to any hereditary illness?
I’ve learnt that being observant is super important when caring for pets cause they cant talk and tell you when they are sick. so as their ONLY caregivers we need to be extra vigilant.
With my cat Zain, we had always noticed his blurry eye when he was still a kitten. Even though it was mild at first, we made sure to get it checked during his yearly vet visits. despite our constant naggings, no one was able to figure what was going on.
Things changed quite a bit when we spotted his eye getting cloudier towards the end of 2022. We quickly booked a detailed check-up with the eye specialist for animals where we found that Zain had a genetic eye disorder and also found out his cataract was maturing fast. It really taught me that you can’t take chances with pet health – regular check-ups and quick action when something seems off are so important, especially when your pet might have genetic health issues.
Q: What do you look out for when considering a pet insurance?
if the plan covers both accidents and illnesses, especially since I’ve experienced unexpected vet visits which have literally cost me a bomb. The annual coverage limit is important – you would want it to be enough to cover major treatments if needed. I also look at whether there’s coverage for hereditary conditions and chronic illnesses, since these can be costly over time.
Any suggestion or advice to people who are still shopping around or considering pet insurance?
Don’t wait for a health issue to arise before choosing the right pet insurance for your furbaby. Make an informed decision today and protect your pet’s health with Aon Happy Tails. Visit www.aonhappytails.com to learn more and purchase a plan that suits your needs.
Lexye See is a 4 year old furbaby who joined the family during COVID. When I first got her at 5 months old, she was shaking like a leaf as she had never taken a car ride before. She has grown so much into her personality where she has so much love for beach walks, balloon bouncing with her snout, swimming and cuddles for anyone. Besides being a ball of energy and a kitchen supervisor, she enjoys snoozing and belly rubs.
Q: How do you care for the wellness of your pet, especially if they are prone to any hereditary illness?
As a golden retriever, they do develop a wide variety of hereditary conditions such as hip and elbow dysplasia, heart conditions, disorders related to the eyes and cancer. In Singapore’s weather, she tends to develop hotspots as well. To keep her in the best of health, we try to provide her with a healthy and balanced diet, supplements for her joints, fur coat and skin. We also manage her hotspots with topical ointments.
Q: What were your consideration / buying process like when shopping around for a pet insurance?
While scouting for the most appropriate pet insurance for Lexye, I wanted to ensure that it was a policy that was not just comprehensive but also suitable for her active lifestyle and possible hereditary illness.
Q: What eventually made you decide to get insured with Aon Happy Tail?
At Aon Happy Tails, the policy was comprehensive as it includes medical, surgical, emergency and even alternative treatments. What stood out for me was the well-rounded cancer related coverage that was not offered elsewhere at the point of my purchase. The application process was also relatively fuss-free.
How is the entire buying process like? How long did the entire process took?
The application process was also relatively fuss-free. It only involved a vet visit and completing an online form before the coverage begins. If there are any queries, the staff are also accommodative and quick to respond.
Has anything changed (mentally) after getting your pet insured?
Having a good insurance coverage gives me reassurances that my pet’s medical treatment will not be compromised because of the vet bills.
Why do you think people are not ready to commit to a pet insurance?
There may be a lack of awareness and also knowledge regarding pet’s health, hereditary and development trajectories. It may also be daunting to consider a situation where your pet may not be as healthy as they were when they are younger.
Any suggestion or advice to people who are still shopping around or considering pet insurance?
While making an informed decision on which pet insurance is suitable for your furbaby, it is crucial to not wait till a health concern comes up before deciding.
Q: How do you care for the wellness of your pet, especially if they are prone to any hereditary illness?
Diamond is very prone to skin, ear infections, hotspots, for him we regularly clean his ears and apply medication. for crystal is also ear infections due to her breed, for her we also regularly clean and ensure there is no moisture trapped.
Q: What were your consideration / buying process like when shopping around for a pet insurance?
I wanted coverage that would ease the financial burden of unexpected vet visits, especially for emergencies or long-term care. I also looked for a plan with comprehensive benefits but still affordable.
Q: What eventually made you decide to get insured with Aon Happy Tail?
Aon Happy Tails stood out because of its well-rounded coverage, including medical, surgical, and even alternative treatments. The flexibility and benefits offered great value for peace of mind.
How is the entire buying process like? How long did the entire process took?
The process was surprisingly smooth and straightforward. The information was clear, and I could complete everything online in under 30 minutes.
Has anything changed (mentally) after getting your pet insured?
Yes, I feel much more at ease knowing that if anything happens, I’m prepared. It’s comforting to know that Diamond can get the care he needs without financial stress.
Why do you think people are not ready to commit to a pet insurance?
Many people might think their pet is young and healthy, so insurance feels unnecessary until something actually happens. There’s also a perception that pet insurance is complicated or expensive, which might discourage them.
Any suggestion or advice to people who are still shopping around or considering pet insurance?
Don’t wait until it’s too late. Vet bills can be overwhelming, and having insurance ensures that your pet’s health doesn’t depend on your bank account. Look for coverage that fits your pet’s needs and your budget.
What do you look out for when considering Pet Insurance?
I look for comprehensive coverage, clear terms, affordable premiums, and positive reviews from other pet owners.
If you have checked out Happy Tails, what do you like the most about the policy? look out for when considering Pet Insurance?
I love that it covers a wide range of treatments, including emergencies and hospitalization, and even alternative therapies, which many policies don’t offer.
Meet Jubi and Nabi, the dynamic corgi duo! Jubi, the 4-year-old cuddle queen, was adopted from a breeder and has perfected the art of being sweet, mellow, and always ready for a snuggle. Her younger sister, Nabi, bounced into the picture at just 3 months old from a pet shop, and now, at 1 year old in January 2025, she’s an unstoppable ball of energy—leaping and frolicking around like she’s got springs in her paws. Together, they’re the ultimate pair: Jubi with her calm, loving nature and Nabi with her wild, fun-loving spirit, creating a whirlwind of joy, laughs, and endless adventures every day!
Q: How do you care for the wellness of your pet, especially if they are prone to any hereditary illness?
I feed them with freeze dried, cooked food and kibbles as a mixture or diet to make sure that their nutrients are covered. With their meals I feed them Coconut oil, salmon oil, joint care supplements, prebiotics, probiotics and 8 in 1 supplements
Q: What were your consideration / buying process like when shopping around for a pet insurance?
1. The insurance coverage – Like that is being cover in the premium.
2. The claiming process – Is it easy to claim or what is the procedure to submit for claims & approvals..
Q: What eventually made you decide to get insured with Aon Happy Tail?
I have been hearing a lot of positive online reviews, and also they are one of the most comprehensive policy coverage out there. It’s also assuring to know that it’s backed by a big company which means they are financially stable and i probably won’t have any claims issue.
Hi everyone – I’m the mastermind behind @baby.hilz!
My little furball, Hilary, is a mini chocolate dapple dachshund with a personality as big as her heart. What started as a fun hobby has blossomed into a full-time commitment to sharing her adorable antics with the world. I’m passionate about the dog community and love meeting new furry friends and their loving owners. Truly grateful for the amazing opportunities I’ve had to collaborate with incredible brands, and Hilary and I are so thrilled to be a part of this Aon Happy Tails campaign! 🐾❤️
Q: How do you care for the wellness of your pet, especially if they are prone to any hereditary illness?
My family and I take great care of Hilary’s wellness by providing her with daily supplements like Antinol and various vitamins to support her overall health.
Additionally, we like to prioritize regular exercise, taking her on longer walks to build stamina and keep her active. Not forgetting to mention the yearly check-ups and vaccinations at our local vet clinic which are essential to monitor her health and prevent diseases.
Lastly, as dachshunds are prone to IVDD, we’re extra cautious. We avoid activities that could strain her back by helping her down from furniture such as couches and beds, and use ramps to minimize excessive jumping.
Q: What were your consideration / buying process like when shopping around for a pet insurance?
When considering pet insurance for Hilary, we prioritized a few key factors.
First – A trustworthy brand reputation was essential, and AON Happy Tails, with their established name and positive reviews from friends and family, immediately caught our eye.
Second – Affordability was another significant consideration, as we wanted a plan that fits within our budget without compromising coverage.
Lastly – We carefully examined the insurance coverage, ensuring it adequately protected Hilary against potential health issues, especially those common to dachshunds like IVDD.
Q: What eventually made you decide to get insured with Aon Happy Tail?
Ultimately, the combination of AON Happy Tails’ reputable brand, affordable plans, and comprehensive coverage sealed the deal for us.
Knowing that Hilary was protected against unexpected veterinary expenses, especially those related to potential hereditary conditions like IVDD, gave us peace of mind. We felt confident that AON Happy Tails would be there to support us, ensuring that Hilary received the best possible care.
How is the entire buying process like? How long did the entire process took?
The process of getting pet insurance with AON Happy Tails was relatively straightforward. We first selected a plan that suited Hilary’s needs and budget. Next, we scheduled a veterinary check-up to ensure she was healthy enough for coverage. Once we had the vet’s report, we completed the online application form, providing necessary details about Hilary. The entire process, from selecting a plan to finalizing the policy, took about a week, including the time for the vet check-up and document submission.
Has anything changed (mentally) after getting your pet insured?
Yes, getting pet insurance for Hilary has definitely brought a sense of peace of mind.
Before, there was always a lingering worry about unexpected veterinary costs, especially considering her breed’s predisposition to health issues.
Now, we can focus on providing the best care for her without the added financial stress. It’s a relief knowing that we have a safety net in place, allowing us to make decisions based on Hilary’s health needs, not our budget.
Why do you think people are not ready to commit to a pet insurance?
While pet insurance offers numerous benefits, I personally think that several factors can deter people from committing to it.
One common concern is the cost, as monthly premiums can add up over time. Some pet owners may also underestimate the potential veterinary expenses their pets might incur, especially for unexpected illnesses or accidents.
Additionally, a lack of awareness or understanding of pet insurance coverage and benefits can hinder people from considering it. Finally, some individuals may believe that they can adequately save for future veterinary costs, leading them to overlook the financial security that pet insurance provides.
Any suggestion or advice to people who are still shopping around or considering pet insurance?
When considering pet insurance, it’s crucial to carefully evaluate your pet’s specific needs and budget.
Research different providers, compare plans, and consider factors such as coverage limits, deductibles, and exclusions. Don’t hesitate to seek advice from your veterinarian or consult with insurance agents.
Caring for our beloved pets is just as vital as caring for any family member. Choosing pet insurance like Aon Happy Tails is a thoughtful way to protect their health while ensuring your peace of mind.
I’m Paulina and my dog is Donut (donut.pawfriend). Donut is currently 4 years old and a cross between a maltese and poodle (maltipoo). She’s a very high energy and outgoing girl.
Q: How do you care for the wellness of your pet, especially if they are prone to any hereditary illness?
We make sure to be extra vigilant when she’s showing symptoms. We look at how much she’s eating, how often she’s urinating or pooping. We just see her personality and if something is “off” we have her checked in order to ensure that we catch any illnesses early on.
How is the entire buying process like? How long did the entire process took?
Quick and simple, just went on to their website to purchase
Has anything changed (mentally) after getting your pet insured?
Oh yes, I feel a lot more at ease should anything go wrong. I never want the reason for Donut not to be treated to be lack of funds, I want her to get the best care as possible so I can always say I gave it my all
Why do you think people are not ready to commit to a pet insurance?
The mentality that something bad might not happen to them or the reputation that insurance companies always try to decline their claim
Any suggestion or advice to people who are still shopping around or considering pet insurance?
Our pets will inevitably get old, they will need vet care if not now, at some point in the future. We shouldn’t deprive them of proper medical care because we didn’t have the foresight to plan ahead!
Thank you for joining donut and his pawrent in this insightful journey!
Caring for our cherished pets is just as important as looking after any family member. Protecting your pet with insurance like Aon Happy Tails is a proactive way to safeguard their health and give you peace of mind.
Hi everyone – Atlas is a 2yo Pomeranian, a very vocal, active, gluttony and silly, but yet sweet and slightly timid boy. He came from Germany at 5mo and we hope to give him the best life we can afford by bringing him out on lots of outings.
Q: How do you care for the wellness of your pet, especially if they are prone to any hereditary illness?
Regular exercises (walks and swimming) and fresh food diet, as well as lots of natural supplements for skin and joint health eg omega-3, collagen, glucosamine.
Q: What were your consideration / buying process like when shopping around for a pet insurance?
The main factor would be our priority in the scope of coverage and ease of claims. We read up on websites comparing the different pet insurances as well as Facebook threads where other pawrents’ share their knowledge and experience (esp claims). We also visited booths at events to learn more about the insurance coverage.
Q: What eventually made you decide to get insured with Aon Happy Tail?
The main trigger was when we know of some poms getting fractured limbs from falls as well as some other furfriends having issues such as intestinal obstruction. Atlas is a very active boy. While we stop him from jumping and all, we feel that he may be quite accident-prone.
While we can take care of his health through diet and exercise, accidents can still happen, and it will come with hefty costs of surgery.
We came to know that Aon Happy Tail provides a decent surgery coverage at an affordable premium compared to other insurance plans and decided to go ahead with Aon Happy Tail.
Q: How is the entire buying process like? How long did the entire process took?
Online application, it’s pretty fuss-free and quick, just that a medical examination is required so it’s an extra vet visit.
Q: Has anything changed (mentally) after getting your pet insured?
No. Despite the coverage, the main priority is still to keep him safe. After all, going through surgery and recovery is a really painful process, for both him and us, and it’s best to avoid it.
Q: Why do you think people are not ready to commit to a pet insurance?
As far as I know, there is no pet insurance that is completely comprehensive without high premiums. It is difficult for pawrents to identify their needs and priority to commit. Plus, congenital, hereditary and existing conditions, which are the main concerns for most pawrents, are generally excluded. Frankly speaking, I hesitated as well because Atlas got diagnosed with Grade 1 Luxating Patella (which is my biggest concern) during the medical examination, and is therefore excluded from coverage. There is also a concern with the ease and transparency of claims as there are many conditions which can arguably be under exclusions.
No. Despite the coverage, the main priority is still to keep him safe. After all, going through surgery and recovery is a really painful process, for both him and us, and it’s best to avoid.
Any suggestion or advice to people who are still shopping around or considering pet insurance?
As pawrents, we should always be saving up for rainy days, with or without insurance. But personally, I still think insurance is a good idea as vet bills can be really hefty that our “rainy days savings” can be depleted. Going through illness, surgery and recovery is very psychologically draining itself. Having insurance coverage to at least cushion the financial stress will be helpful while we direct our attention to taking care of our furkids.
Thank you for joining atlas and his pawrent in this insightful journey!
Taking care of our beloved pets is just as important as caring for any family member. Covering your pet with a pet insurance like Aon Happy Tails, is a proactive way to protect your pet’s health and ensure your peace of mind.
Q: How do you care for the wellness of your pet, especially if they are prone to any hereditary illness?
His urinary tract issues was caused by reduced water intake. So i try all ways to make him drink more water, such as buying water fountains, stringer feeding, buying water flavouring etc.
Otherwise, I don’t feed him too much snacks, and buy only high grade food that is high in protein
Q: What were your consideration / buying process like when shopping around for a pet insurance?
Comprehensive coverage was the most important factor for me.
Q: What did you like most about the policy with Aon Happy Tail?
What stood out to me is that the Aon Happy Tail policy is one of the only policy providers that offer pre-existing condition coverage for my pet, which gives me peace of mind knowing that there won’t be any exclusions in case of a medical emergency.
Thank you for joining simba and his pawrent in this insightful journey!
Taking care of our beloved pets is just as important as caring for any family member. Choosing pet insurance, particularly a comprehensive and reliable option like Aon Happy Tails, is a proactive way to protect your pet’s health and ensure your peace of mind.
Q: What were your consideration / buying process like when shopping around for a pet insurance?
Lifelong coverage was the most important factor for me.
Q: What eventually made you decide to get insured with Aon Happy Tail?
What stood out to me is that the Aon Happy Tail policy is one of the only policy providers that offers lifetime coverage for my pet, which gives me peace of mind knowing the my pet is insured for his lifetime.
Thank you for joining kaya and her pawrent in this insightful journey!
Caring for our cherished pets is as essential as looking after any family member. Opting for pet insurance, especially a thorough and dependable choice like Aon Happy Tails, represents a proactive approach to safeguard your pet’s health and maintain your peace of mind.
Discover the perfect plan for your pet at Aon Happy Tails and
The Paws Behind the Story: Mocha the golden heart boy!
Hi! My name is Melanie, and my family has always love dogs. Mocha is not our first but second, or maybe third pet! Our first pet was an adopted 8 years old chihuahua and she died of old age at 13 years old.
After a long break, we eventually got a handsome blue-eyes toy poodle, named Milo in 2020. It was unexpected that he was with us merely for 5 days. Milo got seizures on the day we brought him home and we had to return him because we didn’t know what to expect after that episode of seizures and also worried about future medical expenses, in case he was not a healthy dog to begin with.
We felt a void in us, but during the pandemic, the price of doggos were exorbitant! We had to put on hold our desire to go for another one immediately.
On 16.06.2022, during my son’s birthday celebration, we received a call from our contact for pet viewing. We rushed down to take a look at first of the two potential doggos. It was love at first sight with this hyperactive puppy that jumped and licked at whoever carried him. So we welcomed Mocha to our home.
Mocha is 2 years old and 4 months in July. He is our most pampered child at home. He brings so much joy and laughters to my family ;and also playing his role well as the fur therapist to those who in need of comfort and emotional support 😍
Q: How do you care for the wellness of your pet, especially if they are prone to any hereditary illness?
Miniature Poodles, like Mocha, are small balls of energy and need lots of exercise. We bring Mocha for regular exercise, 3-4 times daily short walk and do zoomies as much as he wants at the dog park!
I ensure he has a well-balanced diet, rotates his food regularly and provides with daily intake of supplements for good gut and stomach, healthy bones and joints, healthy coat and skin for overall benefits and good wellbeing! As a dog therapist, he has to stay healthy so that he doesn’t carry any germs or skin diseases when he visits the residents at the Nursing Homes or Special Needs Facilities.
Because poodles also smart dog, we always have interactive games and teach Mocha new tricks to stimulate his mind.
We acknowledge there are potential health issues with poodles, as this breed is prone to joint issues such as Luxating Patella and Hip Dysplasia. So Mocha gets his regular checkups and annual vaccination. Prevention is better than cure!
We are looking into getting a reasonably priced insurance that offers comprehensive coverage, to prepare for unexpected events and his old age.
Q: What do you look out for when considering a pet insurance?
When choosing a pet insurance, it is essential to consider the coverage options available. Common coverage includes accidents, illnesses, hereditary conditions, third party liability and funeral expenses. We should evaluate our pet’s needs and choose a plan that offers comprehensive coverage. We should carefully review the policy’s exclusions and limitations to ensure we have a policy to cover common illnesses that prone to the breed of our pets.
Make it a point to do our homework to compare premiums, deductibles, and reimbursement rates from different insurance providers to find a plan that fits our budget
Q: If you have checked out Happy Tail, what do you like the most about the policy?
I read miniature poodle like Mocha is prone to joint issues such as Luxating Patella and Hip Dysplasia. Luxating Patella sometimes called a trick knee, a condition in which the patella, or kneecap, dislocates or moves out of its normal location. Hip Dysplasia happens when a poodle’s hip joint becomes weak or deteriorates.
As an hyper and playful dog, Mocha loves to jump from bed to bed everyday; especially when he plays hide-and-seek with hoomans! He has no fear about jumping down from above a meter height place! He enjoys running fast in the dog parks and being chased by other doggos! It’s so fun to watch but at the same time we also started to develop our worries, what if he injured himself during or after the plays, worst still joint/hip issues develop at his senior age due to old injuries.
I learnt to know that AON Happy Tails® pet insurances covers a wide range of illnesses including both conditions mentioned above, as well as eye problems like cataract and glaucoma that common among poodles. Happy Tails® is also the only standalone online pet insurance in Singapore that provides lifetime coverage for pets, including specified hereditary and congenital conditions.
Hence, for dog owners who are extremely concerned about their dog’s safety, it is wise to consider to cover your pet with Happy Tails® pet insurance when they are still young and before they even being diagnosed.
Thank you for joining Mocha and his pawrent in this insightful journey!
Taking care of our precious pets is just as important as caring for any family member. Selecting pet insurance, especially a robust and trustworthy plan like Aon Happy Tails, is a smart move to protect your pet’s health and keep you worry-free.
